** READ ENTIRE DESCRIPTION PRIOR TO PURCHASE **
This is a ready to ship tumbler. It is 16oz, double walled insulated tumbler. It will ship as shown and as is. All sales final unless damaged in transit. No personalization.
Please be sure the shipping address associated with your Etsy account is correct before purchasing. I am not responsible for any lost/missing packages due to an incorrect shipping address. If your purchase gets returned back to us for insufficient address, you will be charged for return shipping. Free shipping is only for initial purchase.
This item is made with perfect intentions by imperfect hands. While I make every effort to give you a flawless product, please remember that slight imperfections must be expected when purchasing a handmade item.
Returns are only accepted for an item that is defective, and must be returned within 30 days. Returns for names that are misspelled when placing the order will NOT be accepted. No returns or refunds (full or partial) after 30 days, no exceptions.
*Weather conditions may vary. Do not drop, leave tumbler in a vehicle or microwave
Prices are subject to change.
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please review each listing with the estimated turn around times. Depending on the time of year and amount of orders we currently have, will depend on turn around times.
Yes! When your tumbler ships, you will receive an email with the tracking info.
I will gladly except returns/exchanges once the original item is mailed back to me, no exceptions. I will send you a return label for the item to be sent back. I will not mail out a new item until the original is received back. I have gotten burned too many times for customers not sending back items on good faith.
I do not accept returns or issue refunds "just because". No exceptions.